COVID-19

Amidst the implementation of BC’s Restart Plan and ongoing concern about COVID-19, we’d like to share the following update on our operations and services.

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Enhanced safety

We have implemented the following enhanced safety procedures:

  • The use of face masks and gloves while cleaning
  • Use of high-grade disinfectants to clean all hard surfaces and high-frequency touch areas including, but not limited to: doorknobs, light switches, cupboard knobs and handles, room keys, pens, telephones, remote controls.
  • Staff education on the importance of frequent hand washing, refraining from touching faces or coughing/sneezing in hands. Staff are required to stay home if they are feeling ill.

 

Services

 Our office staff are now working from home and will only be available weekdays 10am – 12pm. Please be aware of this when requesting bookings as it may take us longer to respond than usual.

  • We are currently not offering mid-stay cleans. We can supply additional amenities where required, but staff will not enter properties while they are occupied by guests.
  • Where possible we are coordinating with clients to perform services while properties are vacant. For residential cleans this might mean planning a walk or doing your groceries while we’re on-site. We are working with clients on this, so please talk to us about your needs.

 

Deep clean discount

Are you returning to work after spending more time at home? Is your rental property temporarily empty? Are you starting to receive nightly rental bookings again?—this is a great time to do a deep clean. We’re offering 10% off deep cleans booked before Jun 30, 2020.